I opened it up the next morning and notice the screen was cracked. inherent weaknessHp support poor saying not covered for physical damage despite me pointing out this appears to be a common issueWill not be buying HP again 1 1 bfinholt Honor Student RUGGLES99, Mar 3, 2016 #1325 galaxyge likes this. So they really dont know whether after two months the screen will mysteriously crack, or suddenly the wifi will start acting crazy, and all the other craziness that actual users are have a peek at this web-site
So I believe this is HP's problem to fix at no cost.Also would HP be providinga new screen? Less than 4 months old.After one rudely closed chat window... The macs look great but they are boring. Interestingly, I had decided to buy it after reading ALL the rave reviews by the usual suspects, including the likes of Lisa Gade, etc.
so maybe they'll actually have fewer issues than brand new units.
I bought mine less than a month ago and it was sitting on a desk most of the time.
I'm hoping the hp works out for me because its a great looking and interesting computer.
Ofcourse some products will have defects.
NOT A DEFECT of some sort?
Hp have deemed this as physical damage and quoted us $523 for repairs, on what without doubt was a defective screen.
Still, at that price it's certainly worth a punt, and if you're happy with it then you've got a huge bargain. Probably something I was doing wrong, or it wasn't actually set properly. Sweyn Forkbeard, Mar 5, 2016 #1330 GBO323 likes this. (You must log in or sign up to reply here.) Show Ignored Content Page 133 of 178 < Prev 1 ← 131 Hp Spectre Cracked Screen Repair No, create an account now.
They will likely request information from you in order to look up your case details or product serial number. Hp Spectre X360 Glass Replacement First Time Here? It looked like new, booted up right away, but battery was at zero, so plugged it in and turned it on. click resources Among thr many computers and tablets we have, there is a 13" MBA, so that fills the bills for that size.
With this level of customer service, I don't see hp maintaining their reputation of quality. 16 16 16 Everyone's Tags: broken screencracked screen customer servicedefective screenHp spectre x360 View All (8) Hp Spectre X360 Digitizer Replacement Showing results for Search instead for Do you mean or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Do check out the machine thoroughly during the return period. Also, I think it's rather big and bulky, altho slim.
I have brought your issue to the appropriate team within HP. http://megathud.com/hp-spectre/spectre-x360-touch-screen-stopped-working.html hp.comThe ultra slim, powerful convertible HP Spectre x360 Laptop PC with 360o hinge and HD touchscreen display,makes this PC transition to how you want to use it.What is the meaning of NO COMMENTS on the issue? Working fine, Really nice screen, etc. Hp Spectre Screen Replacement Cost
Returning it just for the problems that you have read in the internet is a wrong choice. I understand that there may be some people who try to take advantage and fabricate stories for a fix when it is indeed their fault... I was shocked to see a cracked screen upon opening it one day and immediately contacted hp. Source An important clue was that (I think) the consensus here is that you need to stay well under 40% brightness, while several owners on the HP forum mentioned being at 50,
Brand new machine and used maybe a handful of times.. Hp Pavilion X360 Touch Screen Replacement I found it difficult to reconcile that the posts at the HP forum were livid with 6ish hours, while most users here are OK with it. I'm writing this on a less than a year old retina macbook 12" and it has been perfect, as have been my desktop mac, my macbook air, and my wife's imac.
sanfordnson, Feb 17, 2017, in forum: What Notebook Should I Buy?
This laptop is not abused and carefully handled. As I stated in my first forum posting a couple of days ago, I'm a Mac person, and have been for a while. Cracked screen from doing nothing but opening it again to start my day. How To Replace Hp Spectre X360 Screen Totally normal!
You should try it and if it fits you thats all you need to know. But my fears are that problems will begin down the road, and do I want to deal with all of that stress and anxiety. Reading through the reviews, I was surprised to see a bit of a mutiny regarding battery life, which led me to the HP forum: http://h30434.www3.hp.com/t5/Notebo...stions/Spectre-x360-Battery-Life/td-p/4939650 My first reaction was "this is Wasted $1400 on trash literally.. 1 1 Dall Top Student Posts: 5 Member Since: 01-05-2016 Message 10 of 151 (26,208 Views) Report Inappropriate Content Re: cracked screen on spectre x360 Options
The service company in Sweden, named Infocare, looked at it and said it is my problem, no investigation. I didn't really believe it would get that on the QHD model which I have, but I left it running with the screen on (minimum brightness, battery saver mode, Bluetooth off, Please look for a private message from an identified HP contact. Replies: 6 Views: 1,264 sanfordnson Feb 18, 2017 HP Spectre 13 X360 (KBL/QHD) Review by =LHz= Mobius 1 Mobius 1, Feb 14, 2017, in forum: HP & Compaq Replies: 4 Views:
It is a laptop that is carried around as designed.How do I get the problems resolved? 3 3 samijl Honor Student Posts: 1 Member Since: 11-20-2015 Message 4 of 151 (27,189 Additionally, keep in mind not to publicly post ( serial numbers and case details).If you are unfamiliar with the Forum's private messaging please click hereto learn more.Thank you,Omar I Work for It was just around the camera lens at the top that got cracked. Sweyn Forkbeard Notebook Enthusiast Reputations: 0 Messages: 26 Likes Received: 15 Trophy Points: 6 It might a bit of a lucky dip buying refurbished since they're units that have been returned
My spectre x360 is working great and I am getting compliments about it daily. I sent it in after speaking with an hp representative by chat about a week ago and i just received a call saying it's not covered. Hp says $500 and change to fix. The thing is those reviews are based usually on a one-time test before they move on to the next hot thing, but with no followup.
Yes, my password is: Forgot your password? So we'll see. It seems like a crapshoot. Either you'll get a lemon (unlikely) or a decent unit (likely!).
Additional batteries are affected. In Sweden it cost $600 to fix.